1.8 Troubleshooting & FAQs

Troubleshooting & FAQs

Find help for common issues or browse frequently asked questions below.

Troubleshooting

Topic Description
Connection Issues Can’t connect, permission denied, certificate warnings, IP changes
Workspace Issues Won’t start, stuck provisioning, failed status
Data Issues Disk full, upload errors, slow transfers, study access

FAQs

Topic Description
Workspace Expiry & Costs Billing, expiry, credits, and tips to save money
Instance & Image Management Changing instance types, saving images, custom images